If you’re not competing on price, what do you compete on?

Topics: Channel / Retail, FMCG, Point of Purchase, Shopper marketing

In New Zealand, the major two supermarket retailer groups don’t compete overtly on price. So how do they differentiate themselves? Norrelle Goldring from ShopAbility and Ruth Money from Apollo Marketing provide an overview of the NZ grocery market, for Retail World Magazine.

On the face of it, the New Zealand supermarket channel looks similar to the Australian one: a highly consolidated market with two big players who have the vast majority share between them.  But in NZ each of the supermarket retail groups are rowing their own boats, with mixed results.

Below we overview the NZ grocery market, what each of the major players is doing, and some two-way lessons from across the ditch.

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Where to Shopper Marketing? Mark II

Topics: FMCG, Shopper, Shopper marketing

The Shopper Marketing Live event in mid May underscored that Shopper Marketing is a way of working, not a fad. Norrelle Goldring discusses key themes from the event and implications for shopper marketers in Australia, for Retail World Magazine.

Back in February 2010 we discussed the evolution of category management into shopper marketing in our article ‘Where To Shopper Marketing?”. In that article, we outlined some of the key themes coming out of shopper marketing conferences in the USA as being:

  • Tailored, not Mass
  • Occasions and Trip Types, not just Product and Price
  • Emotional, not just Rational
  • Integration, not Isolation
  • Impact, not just Activity.

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Winter – making retail hay when the sun doesn’t shine

Topics: Channel / Retail, FMCG, Point of Purchase, Shopper

When the weather outside is frightful there’s a number of ways to play to consumer and shopper natural behaviours during winter. By Norrelle Goldring of ShopAbility, for Retail World Magazine.

Following on from our Rise to the Occasion article last year, about occasion based shopper marketing opportunities, let’s take a look at the opportunities winter presents.

HIBERNATION BEHAVIOUR

People are more likely to stay in during the winter – even in subtropical towns like Sydney and Brisbane – because they don’t want to venture out ‘in the cold and rain’. Unless they’re going to the snow. This is why restaurant patronage generally drops during the winter … people ‘go out’ and socialise in the summer and ‘stay in’ during the winter.

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The Seven Principles of a Successful Restructure

Topics: Business Strategy, Capability and Training, FMCG, Structure and Process Change, Sustainability

What are the fundamental principles behind restructuring your business in a changing and improving trading environment? ShopAbility and the Bevington Group discuss, for Retail World Magazine.

ShopAbility has partnered with the Bevington Group, Australia’s most experienced process and productivity improvement specialists.

Coupling the experience of ShopAbility’s senior strategy team, all of whom have decades of CEO and Board level experience in Retail and FMCG companies, with the Bevington Group’s experience in improving business operational processes, we can deliver a unique suite of services that centre on real Organisational  Insight using XeP3.

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Running a lean, mean, marketing machine

Topics: Business Strategy, FMCG, Structure and Process Change, Sustainability

How do you run your Marketing department for optimum efficiency? ShopAbility and the Bevington Group discuss, for Retail World Magazine.

ShopAbility has partnered with the Bevington Group, Australia’s most experienced process and productivity improvement specialists.

Coupling the experience of ShopAbility’s senior strategy team, all of whom have decades of CEO and Board level experience in Retail and FMCG companies, with the Bevington Group’s experience in improving business operational processes, we can deliver a unique suite of services that centre on real Organisational  Insight using XeP3.

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Have your say online now – Shopper Marketing Industry Survey

Topics: E-Bulletins / Newsletters, FMCG

POPAI and ShopAbility are calling on all FMCG and Retail professionals to participate in the  second Australian Shopper Marketing & Industry Survey online now to receive the resulting industry report (valued at $495) for free.

The study, a joint initiative of POPAI in partnership with researchers ShopAbility, will track advances in shopper marketing and category management, including case studies, since the first Australian industry benchmarking survey in 2010.

Survey participants are rewarded with a free copy of the research report, valued at $495 (+ gst), and are invited to attend key industry leadership workshops where the research findings are discussed amongst retailers, suppliers/brands and POP agencies.

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