How do you make your pharmacy stand out from the pack?

Topics: Channel / Retail, Featured, Pharmacy, Segmentation / Clustering, Shopper, Shopper marketing

In order to retain and increase your store customer base vs other retail channels and other pharmacies, you need to play to your retail point of difference. Here’s how, according to Norrelle Goldring of ShopAbility, for Retail Pharmacy Magazine.

Back in June last year we discussed how pharmacies are retail stores and thus in competition with other retail types. And that you need to determine your retail point of difference is, then find the right tools and platforms to promote it.

Here we’re going to look at what the different retail positions are so you can identify which one/s are right for you to use.

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If you’re not competing on price, what do you compete on?

Topics: Channel / Retail, FMCG, Point of Purchase, Shopper marketing

In New Zealand, the major two supermarket retailer groups don’t compete overtly on price. So how do they differentiate themselves? Norrelle Goldring from ShopAbility and Ruth Money from Apollo Marketing provide an overview of the NZ grocery market, for Retail World Magazine.

On the face of it, the New Zealand supermarket channel looks similar to the Australian one: a highly consolidated market with two big players who have the vast majority share between them.  But in NZ each of the supermarket retail groups are rowing their own boats, with mixed results.

Below we overview the NZ grocery market, what each of the major players is doing, and some two-way lessons from across the ditch.

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Where to Shopper Marketing? Mark II

Topics: FMCG, Shopper, Shopper marketing

The Shopper Marketing Live event in mid May underscored that Shopper Marketing is a way of working, not a fad. Norrelle Goldring discusses key themes from the event and implications for shopper marketers in Australia, for Retail World Magazine.

Back in February 2010 we discussed the evolution of category management into shopper marketing in our article ‘Where To Shopper Marketing?”. In that article, we outlined some of the key themes coming out of shopper marketing conferences in the USA as being:

  • Tailored, not Mass
  • Occasions and Trip Types, not just Product and Price
  • Emotional, not just Rational
  • Integration, not Isolation
  • Impact, not just Activity.

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